Solutions · Retail
AI for retail that lifts conversion and cuts the cost of every order
In retail, margin is decided in small numbers at large volume: the order lost at checkout, the question that waits for an answer, the stockout nobody saw coming and the return that should not have been accepted. We build AI that runs inside the purchase and operations flow.
Where retail margin leaks
Orders abandoned because a question went unanswered. Service cost that grows with every order. Stockouts and overstock from forecasts nobody trusts. Returns and chargebacks accepted without checking. Pricing and catalogue errors that cost margin before anyone notices.
What we build for retail
AI inside the purchase flow that answers, recommends and recovers the sale, decision systems for pricing, returns and inventory exceptions, and knowledge engineering that gives customers and staff answers with the source. It integrates with your commerce platform, ERP and service stack.
Workflows we take into production
- Purchase flow: product questions answered in the flow, with the catalogue as the source, before the customer leaves.
- Customer service at volume: order status, exchanges and repeat questions resolved, complex cases escalated with context.
- Returns and chargebacks: each request checked against the order, policy and history before it is approved.
- Inventory and pricing exceptions: stockout risk, pricing errors and catalogue divergences flagged for action.
Proof
At Atacadão we put production AI inside the purchase flow: +35% online sales.
Measured before it scales
Every engagement starts with what the problem costs today, what solving it costs and the net benefit. A Discovery + PoC from $18,000 proves the case on your data with success criteria agreed up front; we scale only when the evidence is stronger than the doubt.
What is the problem costing you today?
Book a 30-minute discovery. We size the problem, what it costs to solve and the net benefit, and tell you the range to build it.
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